Royal Mail and our Carriers are experiencing delays with some parcels due to both high demand and Covid absences. Your delivery may be slightly delayed but your order will ship from us as normal. We appreciate your understanding in these difficult times.
DIY Spare Parts and its agents have taken every care in the preparation of the content of this web site. To the extent permitted by applicable law, DIY Spare Parts disclaims all warranties of any kind, express or implied, as to the accuracy of the information contained on this web site or the information, content, materials or products included in this site, including, without limitation, warranties of merchantability, satisfactory quality and fitness for a particular purpose. In addition, DIY Spare Parts does not represent or warrant that the information accessible via this web site is accurate, complete or current. To the fullest extent permitted at Law DIY Spare Parts shall not be liable for any loss or damage arising out of, or in connection with the use of this web site or the information, content, materials or products included on this web site. This is a comprehensive limitation of liability and it applies to all damages of any kind, including compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. The prices listed on this website are monitored very closely for accuracy. Occasionally, pricing errors do occur. In the rare event that this may happen,you will be notified of the price difference prior to shipment.For the avoidance of doubt DIY Spare Parts does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of DIY Spare Parts its employees or representatives. Unless otherwise specifically stated this web site is directed solely at those who access this web site from the United Kingdom mainland.
Product images are reproduced courtesy of the manufacturers/suppliers and copyright remains with them. Images are for illustration purposes only and the actual products may differ from the images shown.
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an dispatch confirmation by e-mail.
This contract will relate only to those products whose dispatch we have confirmed in the dispatch confirmation. We will not be obliged to supply any other products which may have been part of your order until the dispatch has been confirmed in a separate dispatch confirmation for such items.
We accept Visa, Mastercard, Delta, Switch, and Solo cards. All payment transactions are processed at time of ordering.
You may also pay by cheque. Cheque should be made out to "Vision Spares Ltd". You should allow 7 working days for cheques to clear, after which the goods will be dispatched (subject to stock availability).
You have the right to cancel any order. The Cancellation Period begins from the day on which the contract for the supply of goods is concluded (i.e. the purchase day). The Cancellation Period ends on the expiry of 14 working days, beginning on the day after the day on which the consumer receives the goods. Goods must be returned in an unused state, preferably in their original packaging. The consumer is liable to pay for the cost of returning the goods to us. We will return your money within 30 days of notice of cancellation (i.e. 30 days from the date the notice was posted or given). This does not affect your statutory rights as a consumer.
All order prices are VAT inclusive.
You have the right under the Consumer Protection (Distance Selling) Regulation, to cancel your order within 14 working days, commencing from the day after the day you receive the goods. However, you must ensure that the goods remain unused and preferably in their original packaging. You must return the goods within 15 days of the date of their delivery to you, to our contact address at your own cost and risk. We will refund the price you paid for such goods within 30 days of the date of cancellation provided that the goods are returned by you and received by us in the condition they were in, when delivered to you.
All products come with manufacturer warranty of 90 days for manufacturing defects. In the unlikely event that your purchase develops a fault within the warranty period, DIY Spare Parts will refer you to your local dealership where the product will be examined by their qualified technicians and repaired as per the warranty details. This does not affect your statutory rights as a consumer.
DIY Spare Parts will not be liable for any additional costs incurred whilst goods are away for warranty repairs - this includes rental or hire charges for equipment from a third party.
Whilst in your care, machines should be serviced and inspected regularly by a qualified mechanic.
Usage of all machines is entirely at the customer’s own risk. DIY Spare Parts and their suppliers are not liable for any accidents or damage how so ever caused whilst the machine is in the customers possession. Assembly of the unit is also at customer’s own risk and any problems that may occur from incorrect assembly are not warrantable, nor are the suppliers culpable.
Please take safety seriously and always read all material and handbooks supplied by the manufacturer before assembling or using the machinery. If you have any doubts please contact ourselves or the relevant manufacturer beforehand.