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Thankyou so much, I received part that was required for my clients lawn tractor after 6 months trying with other distributors, now repaired and back with client. Thanks again.

I Connel - UK, 2024 5* Google review

Highly recommend this company based on the brilliant customer service I received after ordering the wrong part online. Andy quickly replied to all my emails in a clear & concise way to resolve my mistake and guide me through making the correct purchase & refunding my wrong order. Will be advising friends & relatives where to go if they need this service in the future.

D Baker - UK, 2024 5* Google review

Stihl FS85 strimmer needed fixing. Initially, I ordered the wrong part. DIY Spare Parts accepted a return for credit without demur. I then sought help: Michael & Jon both helpful with their advice, pointing me in the right direction and suggesting the part I actually needed to get the job done. Good price, prompt delivery. A very satisfactory outcome after my initial mistake.

PC - UK, 2025 5* Trust Pilot review

Superb service. I sent a message asking about availability of a front axle for my Mountfield lawn tractor. I got a reply later that day advising me that the axle wasn't in stock but one was available in Belgium, it would be with me in approximately 7 days and at no extra cost. 7 days later my axle was delivered. Many thanks to Andy and Jon who were extremely courteous and helpful. I would have no hesitation in purchasing from them again

Brian - UK, 2025 5* Trust Pilot review

I had been surfing the Web for days without success. I requested information from DIY. Within minutes I received a reply and the item ordered. All I had to do was accept the order and arrange payment. This I did and soon had an e-mail to tell me the order was in processing and I would be informed of despatch. I consider this to be the best such experience I have had in years.

J Evans - UK, 2024 5* Trustpilot review

Professional and Caring Company I requested the smallest of objects, a petrol cap, having crunched the original, and Jonathan was very helpful and dedicated in finding the correct one, even sending a photo to ensure it was what I required. Efficient, professional and caring. Thank you for taking away the stress. I will be recommending your Company to friends and family. Sincerely J Featherstone

J Featherstone - UK, 2024 5* Trustpilot review