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I had been surfing the Web for days without success. I requested information from DIY. Within minutes I received a reply and the item ordered. All I had to do was accept the order and arrange payment. This I did and soon had an e-mail to tell me the order was in processing and I would be informed of despatch. I consider this to be the best such experience I have had in years.

J Evans - UK, 2024 5* Trustpilot review

Superb service. I sent a message asking about availability of a front axle for my Mountfield lawn tractor. I got a reply later that day advising me that the axle wasn't in stock but one was available in Belgium, it would be with me in approximately 7 days and at no extra cost. 7 days later my axle was delivered. Many thanks to Andy and Jon who were extremely courteous and helpful. I would have no hesitation in purchasing from them again

Brian - UK, 2025 5* Trust Pilot review

Can't rate them highly enough! Ordered many times and every time they go out of their way to help. Fast, efficient, good prices. Why can't all companies be this good!

Tim - UK, 2025 5* Trust Pilot review

Fantastic! Supplied all the parts I needed to repair my Mountfield lawnmower and very prompt delivery. Saved me a lot of money as I don’t have to buy myself a new lawnmower.

Deborah - UK, 2026 5* Trust Pilot review

excellent service on the phone from a member of staff with 30 years experience that knows exactly what you are looking for. You do not get that online. I always use these guys for lawnmower parts.

D Fisher - UK, 2025 5* Google review

Jonathan at DIY parts could not be more helpful. Being a Tree surgery company we get through lots of bits and they always come up trumps. Don't bother with anyone else. Bonz Tree Surgery Ltd, Essex

J Banyard - UK, 2025 5* Trustpilot review