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Testimonials

Highly recommend this company based on the brilliant customer service I received after ordering the wrong part online. Andy quickly replied to all my emails in a clear & concise way to resolve my mistake and guide me through making the correct purchase & refunding my wrong order. Will be advising friends & relatives where to go if they need this service in the future.

D Baker - UK, 2024 5* Google review

Stihl FS85 strimmer needed fixing. Initially, I ordered the wrong part. DIY Spare Parts accepted a return for credit without demur. I then sought help: Michael & Jon both helpful with their advice, pointing me in the right direction and suggesting the part I actually needed to get the job done. Good price, prompt delivery. A very satisfactory outcome after my initial mistake.

PC - UK, 2025 5* Trust Pilot review

Superb service. I sent a message asking about availability of a front axle for my Mountfield lawn tractor. I got a reply later that day advising me that the axle wasn't in stock but one was available in Belgium, it would be with me in approximately 7 days and at no extra cost. 7 days later my axle was delivered. Many thanks to Andy and Jon who were extremely courteous and helpful. I would have no hesitation in purchasing from them again

Brian - UK, 2025 5* Trust Pilot review

My experience with DIY spare parts was over and above what I expected, I would highly recommend them for the fair pricing, excellent customer support, excellent ability and willingness to be able to help with problems and to follow the process of buying parts right through to ensuring the customer is extremely happy with the service they have received. Thank you again!

AG Machining and Engineering - UK, 2026 5* Trust Pilot review

DIY Spare Parts (Jon) was really helpful in trying to trace a spare part for me. In the end, because of a muddle at my end, I had to return the part, and they sent another back without charge, recommending a source for what I was looking for originally.

N Ray - UK, 2025 5* Google review

Great service from DIY Spare Parts. Part delivered quickly. It appeared to be wrong, but a phone call was answered immediately and it was explained that it was an upgrade and I was sent diagrams to show fitting. Easy job and my mower is now operating again. Will use again.

B Leggott - UK, 2024 5* Trustpilot review