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Testimonials

Excellent services. Ordered some parts for my Kawasaki brush cutter. All items received on time/good condition here in Australia. Proper/real Kawasaki parts, no cheap copies. Reasonable/fair prices. Would order parts again and recommend.

W Steenbeek - Australia, 2024 5* Trustpilot review

DIY Spare Parts (Jon) was really helpful in trying to trace a spare part for me. In the end, because of a muddle at my end, I had to return the part, and they sent another back without charge, recommending a source for what I was looking for originally.

N Ray - UK, 2025 5* Google review

Great service from DIY Spare Parts. Part delivered quickly. It appeared to be wrong, but a phone call was answered immediately and it was explained that it was an upgrade and I was sent diagrams to show fitting. Easy job and my mower is now operating again. Will use again.

B Leggott - UK, 2024 5* Trustpilot review

I had been surfing the Web for days without success. I requested information from DIY. Within minutes I received a reply and the item ordered. All I had to do was accept the order and arrange payment. This I did and soon had an e-mail to tell me the order was in processing and I would be informed of despatch. I consider this to be the best such experience I have had in years.

J Evans - UK, 2024 5* Trustpilot review

Highly recommend this company based on the brilliant customer service I received after ordering the wrong part online. Andy quickly replied to all my emails in a clear & concise way to resolve my mistake and guide me through making the correct purchase & refunding my wrong order. Will be advising friends & relatives where to go if they need this service in the future.

D Baker - UK, 2024 5* Google review

Stihl FS85 strimmer needed fixing. Initially, I ordered the wrong part. DIY Spare Parts accepted a return for credit without demur. I then sought help: Michael & Jon both helpful with their advice, pointing me in the right direction and suggesting the part I actually needed to get the job done. Good price, prompt delivery. A very satisfactory outcome after my initial mistake.

PC - UK, 2025 5* Trust Pilot review