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Testimonials

My experience with DIY spare parts was over and above what I expected, I would highly recommend them for the fair pricing, excellent customer support, excellent ability and willingness to be able to help with problems and to follow the process of buying parts right through to ensuring the customer is extremely happy with the service they have received. Thank you again!

AG Machining and Engineering - UK, 2026 5* Trust Pilot review

Jonathan at DIY parts could not be more helpful. Being a Tree surgery company we get through lots of bits and they always come up trumps. Don't bother with anyone else. Bonz Tree Surgery Ltd, Essex

J Banyard - UK, 2025 5* Trustpilot review

Can't rate them highly enough! Ordered many times and every time they go out of their way to help. Fast, efficient, good prices. Why can't all companies be this good!

Tim - UK, 2025 5* Trust Pilot review

Superb service. I sent a message asking about availability of a front axle for my Mountfield lawn tractor. I got a reply later that day advising me that the axle wasn't in stock but one was available in Belgium, it would be with me in approximately 7 days and at no extra cost. 7 days later my axle was delivered. Many thanks to Andy and Jon who were extremely courteous and helpful. I would have no hesitation in purchasing from them again

Brian - UK, 2025 5* Trust Pilot review

I had been surfing the Web for days without success. I requested information from DIY. Within minutes I received a reply and the item ordered. All I had to do was accept the order and arrange payment. This I did and soon had an e-mail to tell me the order was in processing and I would be informed of despatch. I consider this to be the best such experience I have had in years.

J Evans - UK, 2024 5* Trustpilot review

Highly recommend this company based on the brilliant customer service I received after ordering the wrong part online. Andy quickly replied to all my emails in a clear & concise way to resolve my mistake and guide me through making the correct purchase & refunding my wrong order. Will be advising friends & relatives where to go if they need this service in the future.

D Baker - UK, 2024 5* Google review