Your mower, chainsaw or garden machine needs a part, but you can't find it locally in Australia. Before replacing the whole machine, check whether the genuine spare is still available from the UK.
DIY Spare Parts is based in Shaftesbury, Dorset, England. We supply genuine garden machinery spares and ship overseas, including to Australia. You don't need to guess which part will fit: start with the manufacturer's parts diagram, or ask us to help identify it.
Can't find the part in Australia?
A part missing from a local supplier's catalogue is not, on its own, proof that your machine is beyond repair. The important question is whether the correct part is still available for your exact model.
We list parts for brands including Stihl, Husqvarna, Stiga, Mountfield, Hayter and Westwood. If you've imported a machine, bought it second-hand or lost the original manual, send us its model details before ordering. Similar-looking machines can use different components, and a familiar brand name isn't enough to confirm fit.
How do I find the right spare part?
If you know the model, use our interactive parts diagrams. Find the component in the exploded drawing and check its part number against your machine.
If you're unsure, use the Contact Us button on this site. Send a clear photo of the machine's identification plate, a photo of the part if you have it, and a short description of the fault. Our part-finding help is free, with no obligation to order. A photo and the exact model details are more useful than a guess based on appearance.
Is it worth ordering a part from the UK?
Compare the cost of the correct spare, delivery and any import charges with the cost of replacing a machine that otherwise works. A replacement blade, belt, cable or small engine component may make a repair worth considering. Availability, fit and the condition of the rest of the machine still matter.
For safety-critical faults or repairs you're not confident carrying out, ask a suitably qualified repairer to assess the machine before buying parts.
What will delivery to Australia cost?
Enter your Australian delivery address at checkout to see the delivery charge for your order before paying. The cost depends on the items and delivery arrangements; don't assume every parcel has the same price. Check our shipping information, and ask us before ordering if the item is heavy, oversized or time-sensitive. Additional delivery charges may need to be agreed when an order is processed.
We dispatch from the UK, not an Australian warehouse. Allow for international transport and customs or biosecurity checks rather than relying on a domestic delivery timescale. Ask us about the expected service for your order if timing matters.
Will I have to pay Australian GST or import charges?
Import duties, GST or other charges may apply. They are separate from the delivery charge and depend on the goods, value and applicable Australian rules. Check the order details and our terms and conditions before paying; don't assume the checkout delivery price includes every possible import cost.
For current customs requirements, see the Australian Border Force import guidance. Ask the carrier or a licensed customs broker if you need advice about a particular order.
What about Australian biosecurity rules?
Australia's biosecurity requirements apply to machinery and spare parts. Goods must arrive free from soil, seeds, plant material and other biosecurity risks. New does not automatically mean exempt from inspection or import conditions.
If you're importing used parts or equipment, check the requirements before arranging shipment. Cleanliness and previous use matter. Read the Australian Department of Agriculture's cleanliness requirements for machinery and spare parts. Don't rely on a general article as clearance for a specific item.
Can you send batteries, oils or other restricted items?
Don't assume that everything sold on the website can travel internationally. Batteries, liquids and other restricted goods can have different transport requirements. Ask us to confirm whether your particular item can be sent to Australia before ordering.
Can I pay from Australia?
Our prices are in pounds sterling. We accept credit and debit cards, PayPal, Apple Pay and Google Pay. Your payment provider's exchange rate and any currency charges affect the amount you pay in Australian dollars.
Enter your address carefully, including the correct postcode. Billing details must match your card provider's records. See our shipping information for address requirements.
Let's check the part before you replace the machine
Send your model details and a photo through the Contact Us button, or email [email protected]. Tell us you're ordering from Australia so we can discuss the part and delivery together. You can also call +44 1747 823039 during UK office hours, allowing for the time difference.
The first step is finding out whether the right spare is available. Then you can compare the full cost and decide whether repairing your machine makes sense.
