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Help
Here you will find some useful information to help you use the website
more effectively.
How do I find parts
I know the part name or number
Type the name or number it into the quick search
at the top of the page. This will then search the complete list of all current known parts for
the manufacturers listed on the site and display the results in a list.
I know the machine name
Type the machine name into
the search box. Select your machine from the list to view parts that fit the machine and exploded parts diagrams.
I don't know the machine name or part number
You may be able to identify
this from our
list of machines organised by brand and product
group. You will then be able to view parts that fit the machine and exploded parts diagrams.
I can't add items to the basket
If you are having problems adding items to the cart or placing an order, there are
a few simple things to check. If you continue to experience problems, please
contact us and we will place the order on your behalf.
Delete Cookies
Cookies hold tiny bits of information about the order on your web browser. Occasionally
cookies can get corrupted, meaning the website and the browser can not exchange
data correctly.
Click here to delete cookies
In some cases, you may want to delete all cookies from your browser manually. Information
on how to do this can be found at www.aboutcookies.org
Cached Pages
Sometimes your web browser will try to be clever and store a copy of the web page
on your browser to speed up load time. Unfortunately this can sometimes cause problems
when we make changes to the website and your browser fails to recognise the changes.
Most of the time you can quickly refresh the cache by pressing F5. Information on
how to completely delete your cache can be found at
http://www.wikihow.com/Clear-Your-Browser's-Cache
