Help

Here you will find some useful information to help you use the website more effectively.

How do I find parts 

I know the part name or number

Type the name or number it into the quick search at the top of the page. This will then  search the complete list of all current known parts for the manufacturers listed on the site and display the results in a list. 

I know the machine name

Type the machine name into the search box. Select your machine from the list to view parts that fit the machine and exploded parts diagrams.

I don't know the machine name or part number

You may be able to identify this from our list of machines organised by brand and product group. You will then be able to view parts that fit the machine and exploded parts diagrams.

I can't add items to the basket

If you are having problems adding items to the cart or placing an order, there are a few simple things to check. If you continue to experience problems, please contact us and we will place the order on your behalf.

Delete Cookies

Cookies hold tiny bits of information about the order on your web browser. Occasionally cookies can get corrupted, meaning the website and the browser can not exchange data correctly. Click here to delete cookies

In some cases, you may want to delete all cookies from your browser manually. Information on how to do this can be found at www.aboutcookies.org

Cached Pages

Sometimes your web browser will try to be clever and store a copy of the web page on your browser to speed up load time. Unfortunately this can sometimes cause problems when we make changes to the website and your browser fails to recognise the changes. Most of the time you can quickly refresh the cache by pressing F5. Information on how to completely delete your cache can be found at http://www.wikihow.com/Clear-Your-Browser's-Cache
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